MeetCute User Service Policy

Policy updated: September 16, 2026

This Policy avoids abstract clauses and instead follows the road you will actually travel: before registration, the moment you register, everyday use, paid subscriptions, and finally your exit from the platform. Each article opens by naming the scenario you are in and where each side stands within it. MeetCute is published by SD Light and operated by the legal entity CALVIN SIMPSON; from the day you download, register with or begin using MeetCute, this Policy together with the MeetCute Privacy Policy forms the agreement between you and us. Please read it through before registering; Article 3 and Article 6 deserve particular attention.

Article 1 — Scenario: before you begin — who may enter

This service is offered to adults. Before registering or using it, please confirm that all three conditions below are met:

1. you are at least 18 years old;
2. you have full civil capacity and can independently bear the legal responsibility arising from your use of this service;
3. you are not located in a jurisdiction where applicable law forbids the use of a social service of this kind, and you are not an account holder previously banned by us for a serious violation.

Where any condition fails, registration, access and use are all unavailable to you. Once we confirm that an account is held by a user below the age of 18, that account is closed and the related information is deleted with it; consequences flowing from falsified information rest on the person who registered.

Article 2 — Scenario: the moment of registration — truthful details and custody of your account

2.1 The details you submit must be truthful and valid

The email address, date of birth, gender and region entered at registration should be true, accurate and valid. Impersonating another person or organisation, misusing someone else's photographs or identity details, falsifying age or region, and deceiving other users with a fabricated persona are all prohibited. Disputes, complaints or third-party claims arising from false details are borne by you; once verified, we may close the account concerned and refuse your re-registration depending on severity.

2.2 Your account stays in your custody

Please keep your sign-in credentials to yourself, and do not lend, rent out or transfer the account to anyone else. Operations carried out under the account are treated as yours unless the contrary is evidenced. If your credentials leak or the account is used by another person, notify us through the support email at once so that the account can be frozen and the anomaly investigated.

Article 3 — Scenario: everyday use — four lines that may not be crossed

While using this service you must comply with the laws and regulations of your jurisdiction and with the community rules we publish. The four categories of conduct below are expressly forbidden, whether they occur in public posts or inside private chats; no exemption applies.

3.1 No prohibited content may be published

The following may not be uploaded, published or circulated:

1. information on buying, selling, modifying or carrying illegal firearms, ammunition and controlled weapons;
2. information on trading human organs, acting as a surrogacy intermediary, or recruiting people for trafficking;
3. services for forging documents, obtaining fake diplomas, sitting examinations on another's behalf, or certifying accounts under a false name;
4. solicitation of sexual services, drug-related information, and any sexualised content involving minors;
5. content infringing another's reputation, privacy, portrait rights, copyright or trademark rights.

3.2 No false identity may be used

One person, one account is the baseline. Registering with another person's identity documents in bulk, buying or reselling registered accounts, and posing as a particular profession or persona to win trust all count as false identity conduct. Once verified, the account is closed and virtual benefits inside it are not compensated.

3.3 Platform order may not be disrupted

To preserve the environment all users depend on, the following conduct is expressly banned:

1. using emulators, device-farm scripts or automated programs to bulk-farm accounts or send bulk greetings;
2. manufacturing fake activity data through inflated views, fake orders or reciprocal likes;
3. occupying match slots maliciously and then going silent, obstructing other users' ordinary matching;
4. exploiting loopholes in the refund process to obtain membership benefits repeatedly, or modifying the client to bypass payment checks and permission limits;
5. maliciously reporting or mass-complaining against particular accounts to disrupt ordinary review and handling.

To identify such conduct, we record screen orientation and refresh rate, input-method language and locale, SIM card country code, and whether the device runs in an emulator environment, and we retain usage records including the order in which interest tags are selected, average reply intervals and the duration distribution of voice messages. Once anomalous conduct is confirmed, the relevant functions are interrupted immediately and the account may be restricted or banned where necessary.

3.4 No other unlawful or non-compliant conduct

You may not use this Application for any conduct contrary to applicable law, including but not limited to money laundering, fraud, extortion, harassment, stalking, distributing malware, or assisting others in any of the foregoing; nor may you circumvent, damage or attempt to bypass the Application's security mechanisms and content moderation measures in any way.

Article 4 — Scenario: payment and subscriptions — billing, renewal and cancellation

4.1 Payment channel and benefit content

Some functions and exclusive benefits of this Application are obtained through membership subscriptions or in-app purchases; the specific price, billing cycle and benefit scope are as displayed on the in-app page. All payment flows are completed by the official Google Play Billing system, and we neither access nor store your bank card number, payment password or payment verification details.

4.2 Automatic renewal and the cancellation deadline

A subscription renews automatically at the end of the current billing cycle unless you cancel beforehand. If you do not wish to renew, you must cancel the automatic renewal at least 24 hours before the current subscription period ends; where cancellation is not made in time, the system completes the charge automatically in the next billing cycle.

4.3 Subscription management path and refunds

A subscription already taken out can be viewed, changed or cancelled at any time through Google Play → Account → Payments & subscriptions → Subscriptions. Virtual benefits are generally non-refundable once used, though you may still apply under Google Play's refund policy. Fees already paid are not refunded for accounts banned on account of violations.

Article 5 — Scenario: the content you publish — ownership of intellectual property and licensing

5.1 Intellectual property on our side

The product interface design, software program code, brand marks, graphic assets, text content and functional design of this Application are owned by us or lawfully licensed to us, and are protected by intellectual property law. Without written permission, no individual or organisation may copy, modify, scrape, publish, commercially exploit or circulate any of the foregoing without authorisation.

5.2 Ownership of your original content

Original content you upload or publish within this Application remains your intellectual property, and we claim no rights over it beyond ownership arising from the service we provide.

5.3 The licence you grant us

The ordinary provision of platform services depends on a worldwide, non-exclusive, royalty-free and sublicensable licence granted to us by you: the relevant content may be stored, displayed, circulated, technically processed and maintained by us as necessary. Once content is deleted by you or the account is closed, that licence ends within a reasonable period.

Article 6 — Scenario: when risk materialises — our role and the limits of liability

6.1 What we provide is a technical tool

We supply technical services and an information exchange tool only. We do not intervene in, take part in or vouch for private interactions between users, and we neither substantively review nor endorse chats and social arrangements users initiate themselves.

6.2 Your own conduct is at your own risk

Chatting, social interaction, publishing content, making offline contact and meeting in person are all decisions you make for yourself, and the safety risks, property losses, personal injuries, disputes or other consequences arising from them rest with you. Do not readily trust requests for transfers, investments, loans or meetings from strangers; where a meeting is genuinely necessary, a public place is the safer choice, and telling friends or family of your itinerary is advisable.

6.3 Limits of liability

Where an interruption of service or loss of data stems from force majeure, network failure, discontinuation of a third-party service or your own operational error, we will assist with recovery within a reasonable scope, but liability for compensation is capped at what mandatory law prescribes. In disputes between you and other users, we do not step in as a party to the dispute.

Article 7 — Scenario: violations and exit — account termination

7.1 Triggering circumstances

Breach of this Policy, submission of false identity details, publication of prohibited content, fraud or harassment, disruption of the platform's ordinary operation, or other conduct contrary to applicable law all trigger the violation handling process.

7.2 Measures we may take

Depending on severity, the following measures may be taken singly or in combination:

1. issuing a warning with a deadline for rectification;
2. deleting or blocking the relevant content, or barring it from being uploaded again;
3. restricting the use of certain functions;
4. suspending access to the account;
5. permanently banning the account and terminating service eligibility.

For conduct suspected of a criminal offence, necessary records are retained and provided to law enforcement authorities as required by law. Where an account is restricted or terminated for a violation, no additional compensation obligation falls on us.

Article 8 — Scenario: minors may not enter

As a social platform serving adults, MeetCute does not accept registrations from users below the age of 18 and opens no function to them. Age verification and child protection measures are continuously improved in line with applicable law and Google Play child safety requirements; once a minor's account is identified, access is restricted, the account is closed and the related information is deleted. Further details appear in the MeetCute Child Safety Standards .

Article 9 — Revision and acceptance of this Policy

This Policy may be revised when functions are adjusted, laws change or platform policies are updated; the revised version is published in the Application or on the official website with the date at the top refreshed. Where a change affects your material rights, we give advance notice by prominent means; continued use after the revision takes effect is taken as acceptance of it.

Article 10 — Governing law and dispute resolution

The law and regulatory requirements applicable where this service is operated govern the formation, validity, interpretation and performance of this Policy. When a dispute arises, friendly negotiation is the route both sides should attempt first; failing agreement, either side may bring proceedings before a court of competent jurisdiction. While negotiation proceeds, the remaining provisions of this Policy stay in force.

Article 11 — How to reach us

Questions, comments or complaints about this Policy, platform rules or the related services may be raised through the channels below, and we reply within a reasonable period: